Running a small service business is
three jobs at once. You're the
technician. You're the salesperson.
You're the office. And the office job
is the one that keeps breaking.
Missed calls. Leads that go cold. Old
customers you meant to follow up with.
Google reviews you never asked for. A
website that doesn't really book
anything. Each one costs you a little
bit of money. Together, they cost you
a lot.
I'm Nora, and I run PGM Agency.
We install systems that fix the office
job, so you can focus on the
actual work. We plug the leaks in
how you capture leads, how you follow
up, how you ask for reviews, and
how you bring old customers back. We
build the website, wire up the calendar,
train the AI to answer the phone.
All of it, done for you, managed
by us.
Most agencies will sell you a tool
and walk away. We're not a software
company. We're a service company that
uses software. We set it up. We
train it on your business. We manage
it for you. And we only take
on one business per vertical in your
area — so if we work with
you, we will never work with your
competitor.
We work with service businesses.
Plumbers, electricians, HVAC, roofers,
landscapers. We also work with studios
and coaches — gyms, martial arts
schools, dance studios. If you're a
small owner-operated business in the
United States, and you're tired of the
office job, we should talk.
Book a free fifteen-minute fit call.
I'll learn about your business, show you
how we'd fix the office job for
you, and if it's not a fit,
I'll tell you straight. No pressure.
Just tap the button below this video.